Evacuation Capability Statement

International Medical Evacuation - Patients With COVID-19

  • International SOS is highly experienced in evacuating patients with infectious disease, having safely transported numerous infectious patients around the world.
  • As such, International SOS has the medical and technical capability to undertake international evacuation of patients with COVID-19 infection, however our experience in such circumstances is that the feasibility of doing so is dependent on the authorization of Governmental, Health and Aviation Authorities. Therefore there may be a significant lead-time to confirm the feasibility of such evacuations as these variables are beyond the control of International SOS.

International SOS is in close contact with local Health authorities, the World Health Organization (WHO), Centres for Disease Control and Prevention (CDC) and European Centre for Disease Control and Prevention (ECDC), and relevant Civil Aviation Authorities with respect to ongoing developments.

International Medical Evacuation – Patients with other conditions

International SOS is highly experienced in evacuating patients with various medical conditions, and undertakes such movements on a daily basis.

International SOS has the medical and technical capability to undertake international evacuation of patients, including from areas where COVID-19 infection has been seen (subject to airport operating status). However, movement of persons who have a history of travel in mainland China, or other affected areas may restrict the potential destinations for evacuation, and/or may impose additional requirements from the health authorities of the country to which the patient is being evacuated.

International SOS is in close contact with local Health authorities, relevant Civil Aviation Authorities, and our network of air ambulance operators with respect to ongoing developments.

Passenger Charter Evacuation

  • International SOS is experienced in arranging passenger charter flights globally, including from China.
  • International SOS has the technical and logistical capacity to arrange the movement of large numbers of passengers internationally on charter flights; however our experience in such circumstances is that the feasibility of doing so is dependent on the authorization of Governmental, Health and Aviation Authorities.
  • Therefore there may be a significant lead-time to confirm the feasibility of such evacuations as these variables are beyond the control of International SOS.

International SOS is in close contact with relevant aviation operators and civil aviation authorities with respect to ongoing developments.

Repatriation of Mortal Remains for Deceased COVID-19 Patients

  • International SOS is experienced in managing patients who have passed away due to an infectious disease and has significant insight in the requirements and logistic challenges in conducting repatriation of mortal remains and cremations.
  • The current COVID-19 outbreak has posed additional challenges to the repatriation of mortal remains and cremation. Approvals for local cremation or burial, as well as repatriation of mortal remains will be required from local and central health authorities, as well as the designated receiving location, in addition to the willingness of commercial or charter air operators to carry these remains.
  • There may be a significant lead-time to arrange repatriation of mortal remains, or cremation of COVID-19 patients due to the variables, and complexity of the issues involved. The changing nature of the epidemiology of COVID-19 in addition to the aforementioned variables are beyond the control of International SOS

International SOS is in close contact with local and central authorities, our preferred service providers and international health organisations with respect of monitoring the developing situation.